Service Coordinator

OPENING LOCATIONSJones Green BayJones Philadelphia
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Service Coordinator

Sign Service Coordinators are responsible for the coordination & follow through of work orders. They ensure our national clientele is provided the sign service they require. As Sign Service Coordinator, you’ll do whatever is necessary to satisfy clientele & ensure work is produced on time & within the stated budget. You will be responsible for gathering the facts of the maintenance work requests from our sales team & established clients. You will coordinate, negotiate, & hire subcontractors throughout the U.S. You’ll be responsible for the work order from start to finish.

Attention to detail, follow up skills, professional phone etiquette, confidence, & determination are imperative.

  • Works Within a team Environment to Bring a Project or Scope of Work to Fruition
  • Creates & Manages Work Processes to Meet the Changing Needs of our Clients
  • Manages day-to-day Aspects of Service Requests from National Accounts
  • Coordinates Trades - Gets a Sign Project Designed, Approved, Estimated, Planned, Built, Shipped & Installed
  • Manages Projects to Within Budgeted Guidelines
  • Reviews Site & Shop Drawings to Ensure Work Matches Specifications of Work Order
  • Researches & Analyzes Historical Data
  • Maintains Database Records of Projects
  • Manages & Provides Regular Reports to Clients
  • Follows Through with Invoicing Processes
  • Has Rotating Weekend On-call Duty (1 Weekend Every Two Months)
  • Earned an Associate Degree in an Industry-Related Field
  • Has Excellent Computer Skills with Knowledge of Microsoft Office or Google Apps
  • Has Cultivated Professional Phone Etiquette
  • Has Mechanical Aptitude & the Ability to Understand Technical Information
  • Has 2 Years Experience in Project Management, Logistics, Construction, or Similar Field
  • Is Experienced in Contract Review or Negotiation
  • Is Experienced with Google Docs or Smartsheet
  • Has Strong Problem Solving & Critical Thinking Skill
  • Is Comfortable Reviewing Site or Shop Drawings
  • Has Developed Negotiation Skill
  • Can Adapt to an Always Changing Environment
  • Pays Strong Attention to Detail & Coordination
  • Has Strong Service Skills
  • Has Cultivated Excellent Communication Skills; Both Verbal & Written
  • Is Flexible According to Client Need

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